Terms of service

These Terms of Service govern access to and use of flaxmakerswimx.shop, including purchases made through our online store.

Throughout these Terms, references to “we”, “us” and “our” refer to flaxmakerswimx.shop where appropriate.

References to “you” or “customer” refer to individuals using the website or purchasing through it.

By accessing our website or submitting an order, you agree to comply with these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory rights available to UK consumers.

Eligibility

You must have legal capacity to enter into a binding purchase contract.

By submitting an order, you confirm that information provided during checkout is accurate and that you are authorised to use the selected payment method.

Website Use

You may use flaxmakerswimx.shop for lawful personal shopping and related purposes.

You must not:

• Use the website unlawfully;
• Attempt unauthorised access;
• Introduce malicious software;
• Interfere with security systems;
• Conduct fraudulent transactions;
• Scrape or copy protected content unlawfully;
• Misrepresent your identity;
• Attempt payment fraud;
• Abuse promotional systems; or
• Interfere with another person's use of the website.

Products

Products available for sale are described on individual product pages.

Availability may change without notice.

We may modify our product range, discontinue products or introduce new products at any time.

Product photographs are intended to represent products reasonably but may differ slightly because of lighting, screens, photography or production variations.

Product Information

Customers should review product descriptions, sizing information, available specifications and product options carefully before ordering.

If you require clarification before purchase, contact:

info@flaxmakerswimx.shop

Prices

Prices shown on flaxmakerswimx.shop may change.

The applicable purchase price is ordinarily the price displayed at checkout when an order is submitted, subject to applicable law and correction of obvious errors.

Where we discover an obvious pricing error before fulfilment, we may contact the customer and provide appropriate options.

Shipping Charges

Standard shipping is free on all orders.

Customers will therefore not be charged a standard shipping fee under our current shipping policy.

Orders

Submitting an order constitutes an offer to purchase the selected products.

We may verify order information before accepting or fulfilling the transaction.

An automated acknowledgement does not necessarily constitute final acceptance where further verification is reasonably required.

Refusal or Cancellation of Orders

We may refuse or cancel an order for legitimate reasons including:

• Product unavailability;
• Payment failure;
• Suspected fraud;
• Material inaccuracies;
• Obvious pricing errors;
• Legal restrictions;
• Security concerns; or
• Inability to deliver to the supplied address.

Where payment has already been taken and cancellation requires a refund, we will refund the appropriate amount.

Payments

Payments may be processed through Shopify Payments and/or other payment providers.

Customers agree to provide current and accurate payment information.

Payment may be subject to authorisation and fraud screening.

Contract Confirmation

Following an order, customers may receive confirmation electronically.

UK distance-selling rules require traders to provide certain contract information in a durable form and to deliver goods within the legally applicable or agreed period.

Customers should retain order-confirmation communications for their records.

Delivery

Our standard estimated delivery timeframe is:

15–20 calendar days

Standard delivery is free.

Delivery estimates may be affected by circumstances outside our reasonable control.

Further details appear in our Shipping Policy.

Transfer of Risk

Responsibility for goods during transportation will be determined in accordance with applicable consumer law.

Nothing in these Terms transfers risks to a UK consumer earlier than permitted by mandatory law.

Cancellations

Consumers may have statutory cancellation rights for qualifying distance purchases.

Our Return and Refund Policy explains how to submit a cancellation request.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and applicable UK consumer law.

Nothing in our policies is intended to restrict statutory remedies relating to faulty or non-conforming goods.

Promotions

From time to time, we may provide promotional codes, discounts or special offers.

Promotions may be subject to additional terms, availability limits and validity periods.

Unless otherwise stated, promotions cannot be exchanged for cash.

We may refuse fraudulent or abusive use of promotional offers.

Intellectual Property

The website and its content may include intellectual property belonging to us, our suppliers, licensors or other rights holders.

Customers may not reproduce, publish, distribute, modify, commercially exploit or create derivative works from protected content without appropriate permission.

Reviews and Customer Content

Where the website permits reviews or other submissions, customers must not submit content that:

• Is unlawful;
• Is defamatory;
• Infringes intellectual-property rights;
• Contains malicious software;
• Is deliberately deceptive;
• Contains unlawful personal information; or
• Violates the rights of another person.

We may moderate or remove content where reasonably necessary.

Third-Party Services

Our store may rely on third-party services including:

• Shopify;
• Payment processors;
• Delivery providers;
• Analytics providers;
• Marketing providers;
• Fraud-prevention systems; and
• Other ecommerce technologies.

Those providers may operate under separate terms or privacy practices.

Third-Party Links

Links to third-party websites may be provided for convenience.

We do not control independent third-party websites and are not responsible for their content, security or availability.

Availability of the Website

We aim to keep flaxmakerswimx.shop reasonably accessible but cannot guarantee uninterrupted access.

Maintenance, technical problems, security incidents or events outside our reasonable control may temporarily affect availability.

Accuracy of Website Information

We aim to keep information reasonably accurate.

However, typographical errors, technical inaccuracies or outdated information may occasionally occur.

We may correct errors where reasonably necessary.

Any correction affecting an existing consumer contract will be handled subject to applicable consumer law.

Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, nothing is intended to exclude liability for:

• Death or personal injury caused by negligence where such liability cannot lawfully be excluded;
• Fraud or fraudulent misrepresentation; or
• Mandatory statutory consumer rights.

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable consequences of our breach or that arise from circumstances for which applicable law does not make us responsible.

Consumer Rights

The Consumer Rights Act 2015 and other applicable UK consumer legislation provide rights that contractual terms cannot simply remove.

Nothing in these Terms is intended to override those rights.

Indemnity

Where legally permitted, users may be responsible for losses arising from their unlawful or fraudulent misuse of our website.

This section does not impose liability on consumers where doing so would conflict with mandatory consumer law.

Severability

If part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

No Waiver

A delay or failure to enforce a contractual right does not necessarily constitute a permanent waiver of that right.

Changes to Terms

We may update these Terms where reasonably necessary.

Changes will ordinarily apply prospectively.

The terms applicable to an existing purchase will generally be those forming part of the contract when that purchase was made, except where lawfully agreed otherwise.

Applicable Law

These Terms and purchases through flaxmakerswimx.shop are subject to applicable law.

Nothing in these Terms is intended to deprive UK consumers of mandatory protections or rights to which they are entitled.

Contact

Questions concerning these Terms may be sent to:

info@flaxmakerswimx.shop